When distributing contact cards learn how to ensure that the cards are activated
Contact Cards should be activated by an Admin/Manager in the presence of the employee receiving the card. Do not activate cards in bulk and then distribute as the cards will begin collecting contacts as soon as they are activated.
- To activate a SaferMe contact card hold down the button on the card until a green light flashes
- This green light indicates that the card is now active and recording contact with other cards it detects
- Once activated, a card will remain operating until the battery goes dead
- If the card is laid down flat it will go to sleep after 15 minutes and stop recording contacts even if other cards are around it
- Once the card is moved again it will begin detecting other cards again
- A card can be activated multiple times, this won't stop the card from working
- Syncing the card won't deactivate the card, the card will still be operational once synching is complete
To learn about synching a contact card visit our knowledge base articles on synching here
If you would like to know more about card activation please email support@safer.me