We have two sets of roles within SaferMe. The first set are the roles relating to an 'Organization'. The second set are the roles relating to 'Channels'.
Owner (of an org)
There can only be one organization owner. The owner has the highest level of permissions meaning they can do everything the other roles can do. They can also delete anything from the organization.
Manager (of an org)
Managers have nearly the same level of permissions as an owner. The only permissions they do not possess is deleting channels they have not created themselves and changing the organization owner. There can be multiple managers in an organization.
Managers have access to the 'Admin' panel. They can see mobile app icons on the members page. Managers can create and manage channels. They can manage members, see data for channels they have been added to and see contact log tables of members.
Member (of an org)
Members of an organization have permission to make reports on channels that they have been added to. They do not have access to the 'Admin' panel.
Supervisor (of someone in the org)
Supervisors can be assigned to anyone in an organization on the members page.
When a report state is set to Assign to Supervisor and reports are made by someone who has a supervisor assigned to them, then those reports are automatically assigned to their supervisor. The supervisor will receive a notification each time a report has been assigned to them. They can then open the report on SaferMe, review and take action.
It's important to note that if a report state is set to Assign to Supervisor, all users of the organization must have a Supervisor assigned. If a report is submitted by someone who does not have an assigned Supervisor, an error message is sent to firstname.lastname@example.org.
Owner (of a channel)
An owner of a channel created that channel. The owner has the ability to add and remove others. The owner can edit the design of the channel, see the data on that channel and can delete the channel.There can only be one owner of a channel.
Administrator (of a channel)
Administrators can manage channels that they are administrators of. They first need to be added to a channel as an administrator by the channel owner. Once added to a channel, administrators can add and remove operators. They can edit the design of the channel and see the data on that channel. There can be multiple administrators of a channel.
Operator (of a channel)
Operators can make reports on channels that they have been added to. There can be multiple operators of a channel.